Sunday, January 22, 2012

The Amazing Story of Sun Country Airlines

By Jacobi Malavo


After the fall of Braniff Airlines, a group of motivated employees put their minds together and developed Sun Country Airlines. Braniff could not remain in business, so these die-hard aviation people took it upon themselves to build their own airline. They did very well for themselves, unfortunately what happened in September of 2001 dealt such a blow to the airline that they stopped all operations in December. But that didn't last long because they were bought by investors who worked hard to resurrect Sun Country. Thus proving the resiliency of this company to find a way to come back to life and continue doing what they do best.

By the time the 90s happened, things were really happening for Sun Country. The airline had made all the right moves, and that was reflected in their annual income. They had twice as many aircraft in their fleet as well as employees. But that was no accident because the company was being steered by highly experienced aviation and airline professionals. They had managed to acquire scheduled destinations to Europe, and then they added special chartered business to the Middle East. It is completely to their credit that they could do that and still maintain a satisfied flying customer list.

They could not sustain any more losses after September 11th happened. By early December, just a few short months later, the company ceased scheduled operations, and everything came to a grinding halt very shortly thereafter. In July of 2010 they announced their placement as a top 10 domestic airline in Travel & Leisure magazine. This is a big part of the recognition given by Travel & Leisure's World's Best Service Award for the year 2010. This means that Sun Country's hard work is beginning to pay off as a runner for the Travel & Leisure World's Best Service Award for 2010. This recognition puts Sun Country in the running for the World's Best Service Award given By Travel & Leisure Magazine. You'll be interested to know that the basis for this award is the survey questionnaires taken by actual travelers on various airlines. Customer satisfaction is one of the areas ranked for personal attention and service. Only those domestic airline carriers eligible for the pool are included in the surveys. This makes Sun Country feel quite prestigious in the industry.

International flights began in July, 2010 for Sun Country when they announced flights to London and Hawaii. Sun Country Airlines has the Boeing 737-800 in their fleet for these flights. But that is not the first time they embarked on flights crossing the Atlantic on twin engine planes. The first trans-Atlantic crossing for Sun Country was the previous month, in June, when they departed from Minneapolis and landed in London.

In fact, since they have been involved in this unique area of flight services for so long, they have long since earned international acclaim for the high quality of their various charter programs. They have performed valuable services for educational institutions as well as foreign officials. One thing about this company is they are truly held in high regard and esteem all around the world.




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